This is a terms and conditions-style services contract. It has been created for use in connection with a wide variety of different B2B services. It is not suitable for use in connection with B2C services.

The supplier undertakes to provide the services under the services contract to the customer in accordance with any agreed timetable or schedule. You may specify whether or not the supplier has the right to sub-contract the provision of the services.

In some cases, the supplier may need the assistance and support of the customer in order to supply the services. Optional provisions including these kinds of obligations are included in the services contract.

The services contract includes detailed provisions concerning the payment of fees, which may be agreed in advance or calculated by reference to an hourly rate. Optional provisions for fee variation and supplier expenses are also included.
The services contract is designed to be adapted by the user. It can be adapted to be supplier-friendly or customer-friendly. Alternatively, it can be adapted to balance fairly the interests of the parties.

This standard T&Cs-style template services contract contains these sections:

> Definitions and interpretation
> Appointment and Term
> Services
> Customer obligations
> Charges and payment
> Warranties
> Limitations and exclusions of liability
> Termination
> Effects of termination
> Non-solicitation
> Notices
> General

This contract services template is 11 pages long (including the note and cover page), and is supplied in Word (.doc) format. For a look at the first few sections of the contract, see:

Sample Services Contract